Planetary and Marine Computing Help

  • Welcome to the Planetary and Marine Computing Website. Planetary and Marine Computing (PMC) is a computing support group that provides local systems support and service to the departments of Earth and Planetary Sciences, Ocean Science, and the Institute of Marine Science.
  • Planetary and Marine Computing is a member of the PBSci Academic Divisional Computing, the computer and systems support unit for the Division of Physical and Biological Sciences. PBSci Academic Divisional Computing, in turn, is a member of the UCSC campus IT support group, Information Technology Services (ITS). If you need computer related assistance, please contact us via one email addresses below.

    • Use the email address from the table corresponding to your affiliation
    • You must send email from your ucsc.edu email account as the ITS help system will not except requests from non-university sources
      • you may register alternate addresses in your UCSC campus direcotry entry that will be accepted
      • if you do not have a ucsc.edu email address please contact your sponsoring faculty or staff member and they may:
    • When requesting help please include:
      • your linux username (if reporting a linux problem)
      • the name of the machine you are working on
      • the room number where the machine is located
    • Use subject lines appropriate to the current problem you are reporting
    • Don't reply to old tickets if you are reporting a new problem

      Earth and Planetary Sciences

      eshelp@acg.ucsc.edu

      Ocean Sciences

      oshelp@acg.ucsc.edu

      Institute of Marine Sciences

      imshelp@acg.ucsc.edu